Terms of Service

These Terms of Service apply to PureVision Home Services, including our website, online forms, estimates, scheduling communications, customer support, and mobile messaging. By accessing our website, submitting a form, booking an appointment, or communicating with us by phone, email, or text, you agree to these Terms.

1. Acceptance of Terms

By accessing our website, submitting a form, booking an appointment, or communicating with us, including by phone or text, you agree to be bound by these Terms of Service and any applicable policies referenced in them.

2. Services

PureVision Home Services provides home improvement and property service offerings including roofing inspections, estimates, repairs, replacements, gutter installation, artificial turf, blinds and shades, fencing, renovation work, and related customer support. Any quotes, estimates, scheduling windows, timelines, and service availability are subject to change based on project conditions, material availability, weather, and operational factors.

3. User Responsibilities

You agree to provide accurate and current contact information and to use our website and communication channels only for lawful purposes. You may not misuse our systems, send harmful or unlawful content, interfere with our operations, or attempt unauthorized access to our website, forms, communications systems, or data.

4. Calls, Recording, and Electronic Communications

You consent to receive communications from us electronically, including by email, phone, SMS, or MMS, consistent with your preferences and applicable law. Where permitted by law, calls may be monitored or recorded for quality assurance, training, documentation, or customer service purposes.

Mobile Messaging Terms of Service (SMS/MMS)

A. Program / Brand Name

PureVision Home Services Mobile Messaging Program.

B. Program Description

By opting in, you agree to receive SMS or MMS messages from PureVision Home Services regarding:

• Appointment reminders and scheduling updates.
• Estimates, project communications, and service notifications.
• Customer support communications.
• Promotional or marketing offers, if you have separately opted into marketing communications.

C. Message Frequency

Message frequency varies depending on your interactions with us, such as appointment confirmations, scheduling changes, estimate follow-ups, and project updates. If you have opted into marketing messages, you may receive up to 4 marketing messages per month.

D. Costs

Message and data rates may apply.

E. Opt-Out

Reply STOP to cancel at any time.

F. Help / Customer Support

Reply HELP for help, or contact us at [email protected] or (833) 214-7800.

G. Carriers and Delivery

Carriers are not liable for delayed or undelivered messages.

H. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, or have the permission of a parent or guardian to opt in to receive messages from us.

I. Privacy

Your use of our mobile messaging program is also governed by our Privacy Policy. We do not share mobile information for marketing or promotional purposes.

5. Limitation of Liability

To the maximum extent permitted by law, PureVision Home Services is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, communications, estimates, scheduling systems, or services.

6. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our website, forms, communications, or services after updated Terms are posted indicates your acceptance of the revised Terms.

7. Governing Law

These Terms are governed by the laws of the State of Texas. Unless otherwise required by law, disputes relating to these Terms will be handled in Dallas County, Texas.